MOTORCYCLE SHIPPERS
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This was the worst experience possible
This was the worst experience possible. Paid for the VIP service on 30 April 2021. Same "Douche" I talked to each time has a condescending tone/attitude. Bike didn't get picked up 14 May 2021. I called and complained and was offered the VIP money refunded. Company that was subcontracted called to confirm there were not two bikes to be picked up as they got reservation for two bikes. I confirmed which pushed the pickup back another day. I was told the bike would be at destination by 19th of May. I called the dealership on the 24th to see if they have received the motorcycle and was told no they haven't seen it. When I called motorcycle shippers to find out where the bike was "asshat" told me they cancelled the shipping and refunded my money. I asked why they did this without my authorization and he told me that I cancelled the shipment thru the company Motorcycle shippers hired. After many colorful words exchanged I asked for his supervisor and he told me he was the supervisor, I asked for his boss and he said he was the boss. So apparently the owner of Motorcycle shippers also answers the phones which I find hard to believe. I asked for the number of the company they had hired and his response is you don't have the paperwork from the shipper. I guess I work for motorcycle shippers and have to coordinate my own shipping. At no time that I have ever spoken to this representative have I got a sorry, I apologize, let me help you with that problem. Basically I got thanks for your money and it's your problem now. I will never use Motorcycle Shippers again after the treatment I received.