LifeStance Health
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A waste of time and money
I am so disappointed with this company I have gotten the run around with my medication for over a month. It was supposed to have been sent to my pharmacy that day, it was never sent. I then called the next day, it still wasn't sent. I called again, they told me someone would call when it was sent. I never received a call. I called the pharmacy and nothing. So I messaged my provider on the patient portal and they said it sent. So then I decided to transfer my care to a local provider and even that doesn't seem to be working as I've tried 3 times now and am currently still waiting. I called again today to tell them that I never received my medication and I was promptly told that "no it shows it was received" when I argued and told them it wasn't i was once again told that I would be called back when they figured it out. I was never called but instead messaged (I mean at least it was a response) on the portal. The response was of course crap, that no the medication wasn't at my pharmacy but seeing as it's been a month they can't do it now, then also I could set up a new IN PERSON appointment (kind of hilarious since this is touted as ONLINE and their office is 2ish hours from me). Don't waste your money, don't waste your time. If you are suffering from any mental health crisis find someone that makes it a priority.