Dawson's Department Store
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Awful awful experience
Awful awful experience with this company - look at the reviews before thinking of buying anything. They have taken my money, (7th January) not delivered the item - which they acknowledged on the 12th January and I am STILL awaiting a refund. They say they do not have any additional stock of the item I had purchased so they can’t send a replacement. Well, gee THANKS DDS, I love giving company’s my money and it going into a black hole where I have to fight to get it back. Customer service very understanding at first but after that 1st email they are nowhere to be heard of. All I get is excuses that the courier company have to undertake an “investigation” - well no I don’t think so as they ACCEPTEDi did not have my item. Where’s the problem? - adverts like this look great but the reality is abysmal customer service - think twice before handing over money unless you have the ability to say goodbye to it as customer service move at a glacial speed