Travelocity
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I was booked and ready to go to Vegas…
I was booked and ready to go to Vegas but I came down with headaches and found out I had a Massive Blood clot in my brain so, I had to cancel my trip or I would die on the plane. Travelocity is giving me the hardest time to rebook a flight (we had travel insurance). They have been rude from day 1! No one speaks clear English so when I asked the lady to repeat herself she said “ma’am I’m trying to right a report”. When I spoke to a supervisor she wants me to give her my Credit Card to rebook but I have a credit on my account and she said “I know but if this flight is more expensive we can use your card” I explained to her (plus she had up the new flight cost and the credit) that I would actually be using less than the credit so why the need for my card? She keeps saying if I go over but the total amount is right there tax and all! Then she blows in the phone like I’m irritating her because I’m asking questions. Needless to say I would never book through them and this makes Delta look bad as well