Apex Hotels
Read all reviews for Apex Hotels →
Trust me just find somewhere else to stay
Extremely disappointed with our visit. When we arrived we received a free room upgrade to a family room which I was left feeling confused about as a free upgrade makes me feel great but the actual room we received is exactly the same as the one we booked but just that it had a second bed in as well so it just left me feeling a bit meh about it as in reality it isn't a upgrade but that isn't the bad part of the stay. The quality and cleanliness of the room and rest of the hotel was really poor Marks on the walls Cracks In the ceiling Broken seals in the bathroom Broken lamp switch Mould in the shower Shower head leaks Shower head dirty Dust everywhere Walls were thin so you could hear the people in the next room Sneeze marks on walls Other liquid marks near the headboard of the second bed which I'm hoping isn't what I think it is but I guess it means the last person to stay out room had a good time. It's just a shame it shows how poor the cleanliness is. Following up with a pube in the bath. The rest of the stay wasn't much better, the lifts had liquid marks which I'm not sure if someone sneezed or spat in them. The showers in the pool changing rooms at first look like a good big rainfall shower head only for you to turn on the shower and half of the holes in the showerhead don't let water out due to having that much limescale build up which again just shows you how often things are cleaned in the hotel. My partner and I decided to have a meal in the hotel's orange artichoke restaurant as it had a few good reviews online. The food we had was extremely disappointing. It was mediocre at best, not much flavour in the food and very little seasoning used. As an example the first thing which came to my mind when I tried the fries was McDonald's fries except with less salt. My starter of French onion soup was okay in flavour but had a few though outer layers of onions in as well and weirdly it was served with basically half a loaf of bread cut into two large chunks. The onion rings were dripping in oil. Raw carrots served on the cooked vegetables side. Old wilted leaves served on the side of the dish. We expected much much better for the price we were paying, again it was extremely disappointing. Before having the meal we booked to have breakfast in the hotel as well but decided to cancel the breakfast as after eating the evening meal did not have high hopes with what is served in the orange artichoke. Later that evening as we were going back up to our room we were propositioned in the lifts by a drunk guy and what I believe was a call girl who was staying in the hotel. Which we were not expecting but just shows you the class of clients the hotel normally takes. On the day of checking out our key locked up out of our room early even though we had a late check out. If you are looking at staying in this hotel I would have to suggest finding another place to stay and another place to eat. If this was a cheap budget hotel the quality would still be poor but at least you could say "well it's cheap of course they don't care, we just won't stay here again" but the price you have to pay for the room and food, it does leave a dark mark on what should of been a nice city break.