AB Building Products
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A Wasted journey
Urgently needed one pack of multipanel flooring. Ordered from Andover where item appeared to be in stock. Wanted to collect same day and was assured that, unless advised otherwise within next hour, this would be OK. I waited an hour and set off (from Somerset). 3/4 of the way there I was told that I'd have to collect from Basingstoke instead, so I carried on. I was then told that the only available stock was in Edinburgh, so delivery was arranged but I'd had a 120-mile wasted journey. Delivery subsequently arrived on time, but that was two days later than needed, and it came from Bridgewater, which I could easily have collected from in first place. Manager apologetic, but I still had to pay delivery cost. Not impressed!