EWT Water
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Update on my review dated 24/9 titled…
Update on my review dated 24/9 titled “I wish their customer service was as reliable as their direct debit” + 2 weeks since my last review, here’s what’s happened….. * text to office … no reply * text to office … no reply * call to office …. 2 hour wait before line went dead * text received saying engineer was on his way- as there was no appointment we had no one at home * call from engineer - he was at my house, I was in wales. Tell me your coming and I’ll be there. If you just rock up out of the blue I will be out at work. * text from EWT saying no appointments in my area for upto 45 days I’ve tried to leave a review on their own website but it won’t let me. Strange because it let’s all the people who give it a high score leave reviews …. 🤔 I will update regularly here until I get an agreed appointment or a refund for the monies EWT have taken from my account. Worst company I’ve ever dealt with … to be continued ….