Zumiez
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Don't order an e-card on the weekend…
Don't order an e-card on the weekend from Zumiez! I ordered an electronic gift card for my son (it was his big present for his birthday). It was a Saturday, and the card never arrived. SO disappointed! There is no customer service available on the weekend, so I had to wait until 9:00 EST on Monday to call them. I spoke to a CSR who jabbered non-stop and kept going off on tangents and wouldn't listen. She is now tracking the e-card, which may take all day. She says we may have to cancel it because they cannot resend them. BE AWARE! If you're ordering an e-gift card on the weekend, your recipient may not get it for days; and you will not even know they didn't get it. The CSR's explanation is that they hand verify every purchase. The point of an e-card is that it should be available quickly. At the very least, they should post this information on the website so that you can make an informed choice. I wouldn't have ordered this if I'd have known it wouldn't arrive quickly.