JG

Jacqueline Gooi

1Reviews
1.0
1 out of 5 stars

Reviews by Jacqueline Gooi

1 out of 5 stars

Dishonest Company - very quick to make unauthorised deduction from your credit card.

Very disappointment with the customer service and company policy. This company is dishonest. I contacted Cluey to have trial lesson for my daughter, which the lady on the phone said that I would have to pay for. This I agreed to. However, after the trial lesson, Cluey did not contact me but instead immediately deducted money from my credit card for more lessons. I had contacted Cluey the following morning after trial lesson to inform Cluey that my daughter did not wish to continue with Cluey. I was assured that my money would be refunded but no news after 10 days. Be careful with agreeing to trial classes.