BR
British Gas
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Hopeless British Gas …
After speaking to automated answering machines for ages British Gas then leaves customers on the end of the phone for an hour then when they answer they interupted the call and hung up after 20 seconds They are hopeless after making a complete mess of my meter reading by taking figures out of thin air and making repeated guesses at what to bill me they refuse to speak to customers I've now bought shares in British Gas and will be bringing it up at the next AGM Hopefully many more customers will do the same and we can hold the management to account. SO WHY DONT THEY JUST PROVIDE AN EMAIL ADDRESS TO CONTACT INSTEAD OF OBSCURE CONTACT DETAILS BECAUSE THEY DON'T REALLY WANT TO DEAL WITH COMPLAINTS ?