ParcelABC - courier service
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Beware of Hidden Fees and Dishonest Tactics: My Shipping Scam Experience"*
Beware of Hidden Fees and Dishonest Tactics: My Shipping Scam Experience"* I left my phone at a hotel in Zagreb and arranged for its return using a shipping company (referred to here as “Parcel ABC”). After filling out their shipping form and paying the fee, I never received the shipping label. When I contacted them, they claimed they couldn’t ship a phone with a battery inside, despite my proof of DHL’s policy (their partnered carrier) allowing such shipments if declared properly. Frustrated, I mentioned writing a negative review, and they abruptly offered a partial refund instead of resolving the issue. I then clarified that I had removed the battery, and they finally sent the label. Two weeks later, they invoiced me an extra €19, claiming my phone (packed in a paper box) weighed 1.5 kg instead of the 0.5 kg initially quoted. This felt like a bait-and-switch tactic to extract more money. **Be cautious with this company.** They exploit loopholes—refusing shipments over trivialities, threatening partial refunds to avoid accountability, and inventing unexpected fees. Always document interactions and double-check their claims!