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This complaint is about Pomona Travel…
This complaint is about Pomona Travel Company in Pomona California. Travelocity actually saved they day when Pomona Travel could not. Ms. Farley booked airline tickets and rental car provisions for my family for the weeks of July 20th 2018 through August 4th 2018. In our dealings we specifically discussed that the rental car would be picked up in London England, and taken by ferry to the continent to tour all of Western Europe to include England, France, Switzerland, Italy, Germany, Luxembourg, and Austria. We also specifically discussed where the car could NOT be taken into such countries as Poland, Croatia, Czechoslovakia, etc. Ms. Farley was keenly aware of this way back in January of 2018 when we booked and paid for our travel; FinnAir for the flight, and Europcar for the vehicle. I spoke with Ms. Farley and her staff repeatedly about while my mother had booked us a time share apartment in St. Johann im Pongau south of Salzburg Austria for the first week, (whom she also goes to church with) we discussed on many occasions about the possibility of needing accommodations for the 2nd week, but decided to do this ourselves. None the less, having booked a vehicle for two weeks for all of Western Europe, having paid 140 GBP for the PURPOSE AND PERMISSION TO TAKE THE VEHICLE TO WESTERN EUROPE, on my way back from Venice Italy to Austria, I was pulled over by traffic control officers and told I didn't have the highway tax sticker on the vehicle to drive in the country OF Austria. If I didn't pay the fine of 130 Euros, they would have confiscated the vehicle and left my family with two grade school kids standing on the side of the road., "I expect reimbursement of the 140 GBP and the 130 Euros ($327.42 based on today's exchange rate) returned to me in certified funds to my address of record. I have Receipts for fines, payment to travel agency, emails, telephone conversations with witnesses.