Garage Equipment Group
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Absolute scam of a company
Absolute scam of a company, ordered a lift and was going to try use the leasing option, owner Carl told me to tell the finance company my lift has already arrived so he can paid out quicker which is fraud. Anyways decided to buy it outright, lift arrived in the wrong colour so we rejected the delivery and sent it back, told the owner Carl we would like a full refund instead as they couldn’t deliver the correct colour till another week. Owner Carl started completely ignoring us so did the rest of the team. This is when alarm bells started ringing. Read other reviews with people saying I wouldn’t get my money back now it wasn’t looking good. Evening time comes Owner Carl calls and decides to verbally abuse me on the phone, told me he’d smash my teeth in and to kiss his ass because we wanted a refund and he wasn’t happy to do so, told us wait till Monday and we’ll get our refund. Monday came, no answer from anyone till 4pm where Owner Carl decided to call again and give us verbal abuse. This is where I had enough. Threatened to take him to trading standards and he was still giving me abuse. Then decided to tell him if he doesn’t refund I’ll have no choice but to take this to social media only then did he refund the money. Please do not use this company as you will end up in a situation where you’re fighting back for your hard earnt money. This shambles of a company needs closing down