Fasthosts Internet
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Cristian was very helpful and sorted…
Cristian was very helpful and sorted out the problem with my email and the Outlook update. I really appreciate getting this resolved. It took us two attempts however, which was fine, as just one setting needed to be adjusted which we sorted on the second attempt. The call dropped out mid-resolution but fortunately i was connected through to Cristian again on the return call I made, so we could continue to try to sort things out. He did suggest the call was being charged, which i don't think it was, and also that there was a bug with Outlook which perhaps there wasn't as it was just a problem with the settings which wasn't adjusted on the first attempt to resolve the difficulty. But no problem overall - we got there in the end.