LifeStance Health
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I was truly disappointed in this…
I was truly disappointed in this company. I was seeking a male therapist for my troubled son who had various mental health conditions. He was given Kevin Larkins who at first appeared he was gravely concerned with his behaviors and that he could resonate with him. He gave me this spill how we have to take care of our young black men and he grew up in the hood and blah blah blah. He would say he would come to see my son on our side of town and on those days he wouldn't even answer the phone nor respond to texts. My sons behavior worsened and was intolerable for me as a mom. I was desperately looking for help to save my son from future incarceration and needed an urgent intervention! I did not get that at all. All he did during our virtual visits was discuss a balance that shouldn't of been there because his staff never uploaded my Tricare to the system. I personally thought it was unethical to bring that up during a virtual visit but that just assured me there was no true genuineness in this man! It was just about the money. In my 17 years working alongside healthcare professionals Ive never seen a Dr ask a client about billing issues. Thats why you have a billing department sir. That wasnt it he told me that my son was a lost cause and there was no hope for him. My son heard this! It enraged me but my worst fears came true as my son has been incarcerated since his visit with this fraud of a human being. You have an ethical duty to do no harm and at that sir you failed my son and me. I wouldn’t recommend this establishment to anyone who needs mental health services. Go somewhere where your mental health needs are taken serious and are valued over monetary or insurance claims. 6/2022