Travelstart South Africa - Travel Agency
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Dear Sirs, TRAVEL START SOUTH AFRICA
Dear Sirs, I booked through Travelstart 2 Pax to Cape Town from Lanseria/JHB on 13.02.2022 at 14.35 and return at 17.35. FIRST: Hans-Jurgen Neumann, incl. Baggage,Medical Aid. etc. R 2442,90 paid via Capitec Bank, Capitac Notification 178446 SECOND: Anita Kleinhans excll. Baggage, Medical R 2049.oo. Capitec No.557394 Instead: I send them a Copy of my Statement where both Transaction are stated, plus Copies of both payment. WHAT HAPPEND: They booked the R2442,90 against Anita Kleinhans and send her the e-ticket with return on 20.02.2022 at 6.oo am !!!! My ticket and Booking they can not find. Due to their mess I canceled everying and ask for a refund. They said I never booked but they have the Money and refuse to release it. I have the Booking Confirmation, yet no ticket, wrong Return flight time and Mrs. Anita does not fly alone. Please help me, if you can. Most grateful JURGEN NEUMANN