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Gillian Hill

Gillian Hill

Member since Invalid Date
1
Review
3.0
3 out of 5 stars
Average rating

Reviews by Gillian Hill

Dentaprime UK Dental Implant Clinic logo

Dentaprime UK Dental Implant Clinic

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3 out of 5 stars
Aug 13, 2024

Dentaprime - Good and Bad

Dentaprime were brilliant when I had my implants done and the price was great. Now, I have a medical issue that is preventing me from going to London for my 6 monthly check up. I have been to a dentist in Sheffield for my check up but I also need some replacement clips for my lower denture which is loose and comes out when I am talking and eating. I have asked if they would send the parts to my dentist, I will happily pay for them, but Dentaprime are refusing point blank to send them out. So whilst they are great for the original work, they are really poor with their aftercare once they have had your money so please ask about aftercare if you live any distance from London and find it difficult to get to the clinic. Also, on several occasions when I have been down they have moved the time of my appointment which meant that I missed my train home and had to pay for another ticket even though I had left plenty of time after my appointment time to get across London for my return train! On one occasion, my husband's train was just getting into London Kings Cross when he got a call from Dentaprime to say his appointment had been cancelled! They are particularly bad when it comes to after care and appointments!