AC
Acorn Estate Agents
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Awful customer service
I have just started renting with Acorn and the experience has been a disaster. The customer service is abysmal, agents have used told me false information, and issues haven't been fixed in the flat even when requested and promised. The excuse is always that another colleague was dealing with the account, so no-one ever takes responsibility. RE: Andrew's reply - happily will email, but just supports my point that no-one is joined up. I've spoken about my complaint to at least 4 people at Acorn Bermondsey Street already....