Michaels Stores
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Ordering online is the most annoying…
Ordering online is the most annoying thing ever. Twice now I have had issues. Once I forgot to add an item and wanted to see if I could add it to my order. Contacted them 10 mins after ordering. Their solution - Cant do anything. Next placed an order and just moved, forgot to update the address. Unable to change the address online. 2 mins after ordering start a chat - again they are unable to do anything. Cant cancel, cant change my address - have to contact them after its been shipped to send it back to their warehouse for a return. How does a business this large have such terrible procedures and can not help their customers. I honestly wish there were better craft stores around my area. I can not stand them