Church's Shoes
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Do not use the refurbishment service!
Appalling customer service. Took my shoes to be refurbished and handed over my shoes to be refurbished along with £325. Received an email 6 weeks later saying a split had been observed and that this would be repaired but would be a risk for future repairs. Another 6 week and then was told my shoes were damaged beyond repaid. No apology and had to fight to get my refurbishment refunded. Quite obviously my shoes were written off before the first email. No response to my complaint, no attempt to make right or any gesture of good will. Refund had to come from Milan and took 3 weeks. Do not believe that these are the Churchs of Northampton, these are Prada rubbish aimed to rip off wealthy customers. The quality of old is long gone Avoid the company like the plague