Paul Towers

Paul Towers

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Paul Towers

Staysure Travel Insurance logo

Staysure Travel Insurance

View company profile →

1 out of 5 stars

Firstly

Firstly, may I say the agent (Karen) was very professional, but hadn't come across my situation before, so she sought advice from her support. The advice she received was to ask a multitude of questions, some of which didn't fit my circumstances. I have had my prostate cancer excluded for the past 2 years, and nothing has changed in terms of my condition for treatment. I thought that if that information was provided to the underwriter, I would receive the same cover as before. That is not the case and now I have to contact Staysure after each of my booked trips (3) to establish if im covered for the next one. Not what I would expect from Staysure, who i have held the highest esteem until now, and recommended them to friends and family.