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Mystery Kits
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Extremely poor customer service
I have purchased shirts from mystery kits before and have never had an issue, however this time it has been awful. I ordered a shirt 1st December so that I could receive it in time for Xmas as it was a present. I received a message from the courier to say it was delayed on the 5th December. Still no shirt has arrived to this date! Since this message I have contacted Mystery Kits multiple times and have had zero response!! No offer to sort the missed delivery, send an alternative shirt out or fully refund me. No correspondence at all!! I will never be using these again and in the meantime I am still trying to get a refund.