Czech Airlines
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Avoid Czech airlines at all costs
Avoid Czech airlines at all Costs Wish we had read reviews before booking extremely angry and upset Yesterday we flew from Prague The plane was due to leave 17.45 Understandably it was delayed due to weather However on going thru the gate to board the plane a label was attached to our hand luggage and we were ushered thru without explanation On boarding the plane when half way up the stairs someone grabbed my bag Again no explanation When we boarded we tried to ask the air hostesse what was happening to our bag and what to do in eventuality it was lost as it did not have our name on it She huffed and sighed and said nothing just look at us blank So We asked if she understood In a very rude manner she said she did and then said bag would be there on arrival Again asked what to do if it was not as our name and details were not on bag We were met with further rudeness On arrival We informed her that we would be filing a complaint Instead of apologizing she just sad go ahead Told her that when one asks her a questions that she should have the courtesy to reply She said “next time speak proper English “ Told that I was English ! How much ruder and unprofessional can she get! Unfortunately or maybe this was her intention she did not have her name badge on Not until we landed we saw the label said hand in when boarding plane Plus the delay was not on the boards We had to go to information to find out Luckily we did as we may then have missed our flight ! We are more than disgusted with the lack of information and then the complete unprofessional and rude behavior of the air hostess They are worse than Ryan air and that’s an achievement