Travelocity
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Gave one star because there was no 0…
Gave one star because there was no 0 star option. DO NOT< DO NOT, DO NOT use this company for any of your travel needs. I have been a loyal member for 10+ years. Of late the companys services has become pathetic. Made car reservation and changed the date for late night flight into a small airport. One the day of travel, called to confirm that change has been made. Was on gold for 2 hours and 50 minutes and HAD to disconnect the call because I reached security check at the airport for my trip. Previous day disconnected after one hour and 35 minutes. Tried web chat. No luck kept getting messages saying no one available to chat. Pathetic customer service. Travelocity made my trip miserable. Called the car rental company. Got through in 6 minutes. But they cannot help becaue booking was made through travelocity and only they can help. But cannot reach them. They dont care about thir customers anymore. Sadly I will never again book anyhtign through them ever again. Already signed uo with another travel service. I predict travelocity will go out of business soon. I will not be sad about that though. Such companies deserve to!