Lucky Rentals
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The customer service was average.
The customer service was average. A part of our agreement was overlooked and we did not receive the services (extra bedding) we had paid for but were told that "we had extra in the van" and when we arrived at our destination, we found we clearly did not. In hindsight, we should have checked everything and not rely on the person serving us. However, the Manager did agree to us purchasing an extra duvet and we were recompensed for this.