OIS Services
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No punctuality in Deadlines. They don't care
These people are thorough in their checks but the staff member that dealt with me confused certain documents. I hold a foreign passport with all rights in the UK. This copy was forwarded after my appointment. I paid £5 for a copy of my old passport that holds the ILR. (Visa page). Instead the security copied the front page and not the ILR visa page. l had to explain and prove myself over and over. That was on 24th May. 25th l had to send my ILR by email. 6th May I get a generated email to say l need to submit my immigration status in UK. Why soo long since 25th May? My flight is on Monday10th. I wrote an email and get no answers. Do you people care at all??. I have only till 16th in Lagos. I believe the staff member that received my immigration status in an email. I think it did NOT get forwarded on time. Honestly this is too much. Please rectify your admin conduct in OIS London. No one needs to be made to look like a criminal with all documents intact. Also, you people need to stop this nonsense of not picking calls or replying emails. Every customer is important. We aren't begging we are buying services and need prompt responses.