TR
Travel Trolley
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Failure to refund money
My mum booked a ticket to Canada Unfortunately while completing the booking mistakenly , not sure it was on our part the last name was left off Travel trolley refused to add the last name despite requesting a copy of the passport We had to cancel it’s now nearly 8 weeks and my elderly mum is still awaiting a refund despite, telling us it will be refunded in 6 weeks I have also emailed twice with no response