Co-op Insurance
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Discrimination disability and assistance dogs.
I was in the snodland store with my assistance dog waiting in line to pay money in to my account, I was told to pick up my dog. I explained i cant because of previous wrist injuries and that she an assistance dog. The sign on the door says theyre allowed but emotional support dogs are to picked up. The manager came over and told me if I didnt pick her up I wont be served. I explained again I cant and why. I showed him my card which shows she is an assistance dog. He didn't look and said "she's an emotional support dog" i repeated that she is in fact registered as an assistance dog for myself and an emotional support animal for my son. He again told me she is an emotional support animal and if i dont do as im told and pick her up I wont be served. I was waiting for the post office to pay money in. He was waiting to tell them not to serve me. Kindly a lady took my dog outside so I could pay my bill money in my account. The manager Brendon Nichols was waiting for me at the exit to tell me again if I come in with her like that I wont be served by anyone. I told him this is discrimination and he's breaching his own door notice. He laughed and said "you can call it that if you want". He treats people Disgustingly, doesn't care about mice in the shop bakery section, doesn't care when people hurt themselves, doesn't care when someone's trying to show him the laws hes breaking, proof of the dogs needs, i offered to show him what she does for me. He refused. Vile man in a very poorly run shop. Leaves female staff alone to chase thieves up the road. Nasty.