ASIANA AIRLINES INC.
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Know before you go
Something I just discovered today at the Asiana website: if you want to accrue miles, you need to open your account BEFORE you fly. So, maybe we wlll be able to accrue the miles for the return trip. This is something that ground staff COULD have made us aware of, or even assisted us with before flying. Like many others, we had problems with Asiana staff on the ground, which I plan to recount in a future posting; but also like many others, we have praise for the on-board staff.