YÜ
Yü Energy
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I had to do a change of tenancy because…
I had to do a change of tenancy because of a previous tenant leaving a debt on the electricity at the premises. Randeep.L helped me get through the process. I had to jump through some hurdles like providing ID and security deposit, but he assured me these where SOP. He was very helpful and called me when I needed to speak with him. He was very customer focused, understanding and resolution orientated. Finding the right person or knowledge if he was not sure due to it being related to another department. The Change of tenancy was resolved in just a few days and I managed to get electricity back in the premises and all is good. Thank you Randeep L. and Russel.