Karen

Karen

Member since Invalid Date
1
Review
3.0
3 out of 5 stars
Average rating

Reviews by Karen

DI

Dino Decking

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3 out of 5 stars

Great if it's not needing returned for any reason!

I found the ordering process very easy, however I was surprised when 50 fence panels were delivered in an open truck, approx 250 miles with no packaging. Sadly, due to my being over zealous, I failed to check with my builder if this type of fencing would be suitable in my garden, unfortunately it's not. This is where the problems started, they have no transport to return said items, and although I cannot fault "Sarah" at their customer service centre, there's nothing "they" can do to help. She did suggest an agency who put bids out to drivers to collect my order, but the courier quotes are really expensive. I'm currently travelling for work, and hope to find a reasonable way to return the fencing next week.