PA
Paramount Cruises
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Initial booking
We contacted Paramount Cruises and spoke to Mikey Kyriakou initially as we were considering a cruise having had to cancel our previous booking with Paramount. On telling Mikey of our requirements and destination, he was very informative and knowledgeable and was able to advise us in many ways on things that we hadn't considered, to arrive at a package that we were happy with. On booking, he made the process relatively easy and explained everything as we went through the process with the addage that if we weren't sure of anything afterwards then he was there personally on the end of the phone if needed. All in all, a good experience with someone who appeared and was genuinely customer focused.