Hainan Airlines
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Cheap but bad
Pros: - It’s cheap. - Gets you to China. Cons: - Cabin and ground crews speak almost no english, and communicating is impossible. - They don’t offer web check-in, so you have to get in line every time to be assigned a seat with a person that doesn’t speak english and therefore won’t understand which seat do you want. - Food on the airplane is trash. No comparison to other big airlines like Air France or Lufthansa. - There’s no way to check-in to layover flights directly. You have to arrive to China, get off, grab your luggage, and check-in again. - Check-in opens 2 hours before the flight leaves, so beware if you have one of those 6 hours or more layovers they sell you. - Hainan VIP lounges are trash. - Economy seats on their newest 787-900 are VERY uncomfortable. - They tell you the planes have wifi but they don’t have wifi. - There’s a USB plug on each seat, but they don’t charge your phone. - They always tell you about their “5 star” rating from Skytrax but they don’t deserve such rating. An airline that doesn’t provide you with online check-in is one of the best 10 in the world? That’s very weird. They probably paid to be on the list.