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Energy Ombudsman
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Ryan was great
Ryan was great. He kept me informed. Everything was pretty straightforward. He got things happening, which I expected. I am very grateful to him for managing to get me back on to pre-payment meters....something EDF had earlier told me they couldn't do ! Seems EDF were lying. 😂 But......you couldn't make it up.....Doh! Got my pre-payment meters fitted. They put on £15/20 to last me until I received my key/card in post.....never got them. Had to call out emergency guy coz I ran out of lec. He put in a temporary smart meter .🤔😮😩 Then I had to make another appointment to get ANOTHER pre-payment meter fitted. EDF....one step forward, two steps back. Right hand doesn't know what the left is doing.