Hannah

Mar 12, 2025

I had an absolutely dreadful experience…

I had an absolutely dreadful experience with P & S Logistics/ Emu Car Carriers, and I wouldn’t recommend their services to anyone. My car was transported through their service, and upon arrival, I discovered significant water damage to the interior. This was absolutely unacceptable. When I reached out to them to file a claim and seek compensation, they completely ignored my concerns and did nothing to take responsibility. Not only did they fail to acknowledge the damage, but their customer service was entirely unhelpful. It felt as though they were trying to wash their hands of the entire situation. There was zero effort on their part to resolve the issue or even offer an apology. Water damage can be extensive and costly to repair, yet P & S Logistics acted as if it was no big deal. If you care about your property and want a company that values customer satisfaction, do NOT choose P & S Logistics. Their lack of accountability and utter disregard for customer complaints makes them one of the worst companies I’ve ever dealt with. Stay far away unless you’re willing to risk your car and receive zero support when things go wrong.