Medigold Health
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Incompetent and inappropriate
My referral from my workplace was due to a current high-risk pregnancy, following the tragic death of my first child. This is a complex and sensitive issue and sadly the person I spoke to was completely incompetent, had no knowledge on the subject of my referral and became increasingly inappropriate throughout the discussion. The person I spoke to appeared to have no clinical background or knowledge, this person was very rude, judgemental, and repeatedly asked personal questions completely unrelated to the appointment. They did not seem to have a basic understanding of the issues my appointment should have been about. I was interrupted and talked over and frequently what I described about my personal circumstances was argued with belligerently. I see from reviews of Medigold on Trustpilot, I am not the first person to have such an outstandingly poor experience. My workplace is soon to switch to another provider, understandably so.