This should be illegal.
About a week ago, I had began to think this website was just some sort of money grab. After reading the reviews here today, I'm finding that I'm in the same predicament as the many who have already left a review here. I liked the idea of not paying until the course is complete. Who doesn't like that? But that's where the good stops. I'm now 3 weeks into doing a *simple* RSA and resubmitting audio/video 2 extra times now as they find the *tiniest* thing to nit-pick about to put you right back into the waiting boat. All in the hopes you pay the extra for "priority service". Remember, get one thing "wrong", wait the 3-7 days to have it looked at again. Do another thing "wrong"? Well you best wait 3-7 days more. Rinse and repeat. Take no note of 1-3 business days. It's 3-7. I thought I was at the end now, until I've read (here) there's also a phone call assessment after the 165 questions, the self assessment and the audio/video questions which apparently is impossible to do (can't get an appointment) unless you're willing to fork out more money (i am not and will not especially after the experience so far). That makes it *way* above market value. Absolutely disgraceful. I could have been working by now as I've lined something up. The flooding this year means shortage of work at my usual job. You guys have destroyed my quality of life for being the money grabbing sham that you are, making people wait like this. This is an RSA, not spaceship engineering. Also, don't make people review your terrible service until it is 100% complete, not 20%. Although now I see why you are doing this. Thanks for nothing, scammers.