EM
Emerald Cruises UK
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Stay away from Emerald
We booked a 5 day Christmas Market river cruise on the Rhine with Emerald. We have booked our flight and after finding that our account was blocked with our agent and myself we found out our itinerary has been cancelled with no reasoning or refund. They have refused to reply to any of my attempts for an update. The worst Customer Service ever. Stay away from Emerald!