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DO NOT BOOK WITH AUTO UNION!
DO NOT BOOK WITH AUTO UNION! Booked a car in Auckland for a week. Was a disaster! Waited 40 minutes at the airport to be collected. Was then taken to their lot and presented with the car. Left their place an hour and a half after reaching their pick up point at the airport. It was disgusting. 180,000km on it and it made so many weird noises, and was worn and dirty inside. Radio unusable as the display was so scratched. Could not drive at night as headlights so scratched. Called back after 24 hours and told nothing else available so had to keep with the full week. Took it back and told all ok and then hours later charged $200 for a tyre that had worn through as it was so old, you can see how worn the whole tyre is in the pictures but they say it is damage. So they gave me an unsafe, dirty, only partially usable car. There is a reason they may come up cheaper than the other main companies, do yourself a favour and pay the extra for peace of mind. Also be wary if you are over 70. Saw another customer who had made a booking, but hidden away in the t&cs is info that their “standard” insurance does not cover him and he has to pay another $250 at the desk. This is something that I feel that should be raised at time of booking when drivers age is entered!