West Shore Home
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Does Not Follow-Through
I had an appointment with Westshore Homes for an initial quote for my master bathroom shower remodel, and spent over two hours with the designer going over all the details of what we would like to have etc. We were supposed to have a second appointment to complete the final finishes so we could finalize the contract and book a date to get the remodel started and I never heard back from the designer that was assigned to me again. I had made a few calls to Westshore and they said they were going to reach out not only to him but to his manger and I never heard from anyone. I tried myself to call the designer assigned to me with no avail. To me if this is the kind of service Westshore does I would not even want to spend my money on them as they are not the most cost efficient remodel service. I had originally chosen them because I had seen there ad on tv plenty of times and they seem to look like they did excellent work, but now I know there customer service and service in general is awful. I would never recommend them to anyone especially if you are going to spend close to $14,000 or more with them. They really need to work on this or they will loose very good clients.