Southwest Airlines
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Shockingly Bad Experience
Our flight was scheduled to leave Las Vegas at 2:55 PM. With no announcements in the gate area, the flight was quietly delayed to 3:15 PM, then 3:50 PM, then 4:15 PM, then 4:55 PM. Even as I write this review, there still has not been an official reason given for the delay. We have been told as passengers that we will “get to our destination, as soon as we can“. I find this insufficient. With corporate executives making millions of dollars just last year and flying around on their own private planes, they are not (and will never be) subjected to the shocking levels of inconvenience and stress caused by aircraft delays. Many that are stuck here with me are missing important family events, or connecting flights. The contempt shown for passengers who paid them good money (and who are responsible for their rise to a nationally recognized airline) is amazing. I have flown Southwest for 16 years, and this flight will be my absolute last. If there is anyway possible to avoid using Southwest airlines, I would encourage readers to do so.