Wessex Water
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Excellent Customer Service
I have had a visit from 2 people from Wessex Water today. One was Tom who checked from dripping taps and advised on how to reduce water usage - he checked toilets and gave me two fixtures; one for my kitchen tap and also a different shower head. He also checked the water meter. I then had another visit from Mark who was extremely thorough and checked the water meter, checked for a leak and explained everything so well to me. He also advised me about Priority Services and gave me a leaflet which I have now applied for over the telephone to an extremely helpful lady (unfortunately I don’t know her name) All 3 of these staff were so helpful and I couldn’t praise them more highly. I am very grateful to Wessex Water for providing such an excellent service and helping with a bill problem as I had a very high meter reading.