Travelocity
View company profile →
Thieves
I setup a package for my wife's business meeting in Washington DC. I booked flights, hotel and transportation. I apparently clicked a later day on the calendar than what I intended. I then immediately called the service line for assistance. I was hung up on the first call. The second call I requested a supervisor and was assisted. She was very kind and helpful however to make the needed changes was additional $700. This of course did not add up to the nightly posted Hotel fee nor flight fees as I even added the $72 insurance fee for this reason. I asked for a refund and of course the $72 dollars will still be charged to me. I will be disputing this. I spent two hours to end up with rebooking on a different site. I further intend on sharing my experience and facts to my community to ensure no one has to endure this same issue. Travelocity is not a company to do business with.