My Choice Software
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Jake's genuiness impressed me so much I want to refer others to your company
Jake was very helpful and explained every step in detail. Jake helped me activate my microsoft 2021 over the phone. I was having trouble locating the microsoft 2021 APP on my computer, Jake politely suggested he acquire remote access to my computer. He solved the problem then explained what he did. He was very courteous and patient when I asked him to repeat steps even 3 times. Example, when I asked him to show me in my ACCOUNT how to see that indeed WORD 2021 was installed on my computer. While he was on remote access, he went the extra mile and put icons for WORD AND EXCELL on my start ribbon at the bottom of my computer home page so I could easily find them for later reference. He was so patient and genuine and answered a few more questions; so much so that I want to refer my daughter to this company because the support was so excellent. Thank-You My Choice Software for having such highly trained support personnel as Jake.