Lyca Mobile UK
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When unlimited is not unlimited
I had subscribed to Lyca's unlimited data plan. Last weekend the service just stopped. There was a good 5G connection, but no internet. I spent almost an hour on hold to a call center in India, only to be told by an abrupt lady, that I had exceeded my data allowance and the service was blocked. I had to email someone to get it reinstated. So, my unlimited data service was not unlimited at all. Instead of playing their games, I have now ditched Lyca and gone back to Smarty. I was on the verge of signing up for Lyca's 2-year plan, which would have reduced my costs, but it's a good job that I didn't. A lucky escape. To add insult to injury, they had just taken £25 for a month's connection, just before cutting me off. There's no sign of that being refunded, but at least I've blocked future payments.