Dovly AI
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Bait and switch
Bait and switch. Company touts unlimited disputes with paid account. When I did this, they failed to open ANY more disputes in three weeks, until I called and asked them. This is really not clear and screams scam. They just want you to pay. When you do, they try to make you feel like you got duped by saying it’s a “bonus.” Even most recent Apple reviews show clients having issues. *After 40 minutes on the phone, the rep asked me if I would remove any negative reviews if they were to refund me. This seemed to be the only way to get refunded, despite them admitting that they did not provide the service AND cancelled my account. This is a FTC violation to make a refund based on a promise to remove reviews. -In response to the nice, but canned response from Dovly. I spent nearly an hour on the phone with your customer service on Monday, in an attempt to delete my account. I was told someone would email me and they did not. I’m not spending another hour on the phone with you. You have my email from this review, which is enough to pull up my account and read any notes, or listen to the call where your rep asked me if I would be willing to delete any reviews for a refund, which I declined.