IMO Car Wash
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WOULD NEVER GO BACK!!!!
I have been using this IMO car wash for years due to the free vouchers I receive each month from my car insurance. I attended yesterday at around six in the evening, the only other person was my girlfriend in the car behind who was going to pay for both an inside and outside clean, the manager who is the same person in Scott greenfield’s review Picture, scanned my QR CODE and told me it was used three weeks ago at this car wash, he then informed me of the prices. I apologised and asked to leave, he suddenly got extremely rude and said, “ you expect me to move all these people”, I pointed out to him that the only other person there was my misses. He started to condescendingly tell me that I should make a note of when I’ve used my vouchers and plan better. I pointed out to him that it was the first time it has ever happened to me and the QR link doesn’t inform me if it’s been used already. He didn’t like this and then told me I was banned and to never come back! He then went to my girlfriend and shouted at her, “GET OUT”! and “DONT EVER COME BACK”, he hadn’t had any previous interaction with her so this came as a complete shock to her as she hadn’t heard our conversation. The other workers looked stunned by the manager’s actions. This man is extremely rude and shouldn’t be working in a customer facing role, I shall never be returning to this car wash and will be making an official complaint with the company. The car wash itself is adequate at best and I certainly wouldn’t pay for a wash, I only use it with the free vouchers. There are always remnants of bird poo and insects stuck to the car afterwards.