Victor Michael Estate Agents
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Hats off and a BIG THANKS to VM Agents, ABU and his staff.
It has been really tough to get to the position of renting out the flat. There were so many downs, I couldn't believe any ups were available. The Victor Michael staff supported me in finding the right fit, agreeing a 'move in' date, worked with me to get to the position where the project was complete Advice, suggestions and a friendly professional ear were included, not only because they are part of the service but because of the calibre of many of the staff employed. They did really work hard to getting a good fit and were not phased by a No. It is not usual nowadays for companies to improve and try to maintain a good customer service but ~I think Victor Michael(VM) has done this and continues on its journey. Apart from other companies, VM keeps up-to-date with the constant new Govt initiatives and ensures its Landlords are both compliant with and kept abreast of any changes. In this instance, Abu, in particular went above and beyond. When time was running out and there were only a few days and contractors were in short supply, he not only was able to get people in but also took some time out to put together a couple of flat pack items (2 chairs and intricate TV stand), whilst still ensuring that the flat met all the Govt certificates. Tweaking here or there to make the place better.