RIGHTIO
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Over priced conning company
Over priced conning company, my 80 yr old mother called this company to repair a leaking toilet, told them it’s not urgent but needed doing, they were there within the hour, the parts needed were two rubber washes which the man had, he fitted them, it took 45 mins , he then told my mum it was £217 parts, labour & a call out fee, but it was not an emergency or out of normal working hours so therefore there shouldn’t be any call out fee, they then talked her into taking out insurance to cover the work done and any future work needed at £30 p/m, she later rang the company to cancel this policy which the lady told her “no problem, I’ll do it right away “ my mother thought that was that, but they took further payments out of her bank account she is still in the process of getting it back. we’ll see, stay away, plenty of good, honest plumbers out there.