AZ
Azamara Club Cruises
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They are as bad if not worse as their reviews suggest!
The actually cruise was underwhelming, the rooms are tiny and dated despite us paying for a suite. The food was not up to the premium prices they charge. But the worst of all is their customer service, unfortunately some of our party were unable to attend through illness. To claim on the insurance we just need a letter from Azamara confirming they didn't show. I may as well be asking for moon rock, after 2 months they are incapable of sending this info, just get 'it'll be done in 2 days etc' after 4 chases we just keep getting the same response nothing happens. I WILL NEVER BOOK WITH THIS COMPANY AGAIN AND I ADVISE EVERYONE TO DO THE SAME, LOOK AT THE OTHER REVIEWS THEY'RE MAINLY ATTROCIOUS.